FREQUENTLY ASKED QUESTIONS
Yes, you will receive the same product that you see in the picture. We strive to ensure that our product images accurately represent what you will receive. However, please note that slight variations in packaging or labeling may occur due to updates from the manufacturer. Rest assured, the quality and contents of the product will remain consistent.
Check your email inbox for a confirmation or receipt sent by the retailer.
If you can't find it, also check your spam or junk folder.
Check Eligibility: Ensure your item is eligible for return by reviewing our Return Policy. This can typically be found on our website or included with your order.
Initiate the Return:
Contact Us:
- Email: Send an email to our email address with your order number, the item you wish to return, and a reason for the return.
- Contact Form: Alternatively, you can send us a message via the contact form on our website's "Contact Us" page. Make sure to include your order number, the item you wish to return, and your reason for the return.
Package the Item: Securely package the item in its original packaging, if possible, and include any accessories or manuals that came with it.
Return Shipping (if applicable): If you're returning an item via mail, follow the instructions provided during the return initiation process. Print any necessary return labels and drop off the package at your preferred shipping carrier's location.
Receive Refund or Exchange: Once we receive and inspect the returned item, we'll process your refund to your original payment method. If you prefer an exchange, please let us know during the return process.
Monitor Your Refund: Depending on your payment method and our processing times, it may take several days for the refund to reflect in your account.
If an item is marked as "out of stock," it is promptly removed from our website. As soon as the item becomes available again, it will be added back to our inventory and website for purchase. We strive to keep our selection up-to-date and ensure that popular items are restocked as quickly as possible.
For any specific inquiries about restocking or to be notified when an item is back in stock, please feel free to contact our customer service team. We're here to assist you!
You can ship your order anywhere within the USA. We offer shipping services nationwide to ensure your items reach you wherever you are in the United States. If you have any specific questions about shipping locations or need assistance with your order, please don't hesitate to contact our customer service team. We're here to help make sure your order gets to you smoothly and on time.
